No problems detected
If you are having issues, please submit a report below.
Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Ubisoft Connect:
Sign inThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Ubisoft Connect?
2.07 out of 5 2,931 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Ubisoft Connect users through our website.
Sign in (72%)
-
Online Play (14%)
-
Glitches (6%)
-
Matchmaking (4%)
-
Game Crash (3%)
-
Hacking / Cheating (%)
Advertisem*nt
Live Outage Map
The most recent Ubisoft Connect outage reports came from the following cities:
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Laxou | Glitches | |
 Oberhausen | Matchmaking | |
 London | Sign in | |
| Darmstadt | Sign in | |
| Göppingen | Matchmaking | |
| Grenoble | Sign in |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
- Latino_Burrito (@MichaelAbril06) reported
@Ubisoft @Rainbow6Game When are y’all going to fix the barricade glitch i lose so much games because people constantly do it and it’s been going on for a while and you still haven’t fixed it it’s crazy
- TroyTheAverage 🎮 (@TroytheAverage) reported
@razkaii @Ubisoft Well that is ******. I guess I will have to pay attention to what I am loading and hope it don't cause any issues.
- Ni͟ndzsa-🏴🏴🇷🇺🇮🇹 (@NindzsaR6) reported
@Pengu Hello, Ubisoft. It’s me, your only player. For years i’ve been creating an illusion of people playing Rainbow 6 Siege. But it was just me. Now I will write this message from every account. P.s. fix the game
- Magister Maya 🐍⚔️ #ACSISTERHOOD (@kulpreetvirdi) reported
A timely reminder that I am not Ubisoft support, I can't fix frame rates for you or other game issues so please don't come at me in my mentions about them. Please contact @UbisoftSupport instead. Be respectful. There are actual people who are behind these accounts.
- danky kang (@shad0w_Fox993) reported
@Rainbow6Game @Ubisoft would be ******* nice to spend 4 hours to get the season drops only to get THE SAME DUPLICATE ITEM, 3 IN A ******* ROW. fix your ****.
- Corn Collective (@CornCentinel) reported
@einhaufenpizza @dogeposting Adobe sucks so bad I wouldn't waste the time to pirate their stuff on windows, the only problem I've encountered is not being able to play certain games on official servers, mainly Ubisoft and ea, both companies I refuse to support anyway
- LordOnionbro (@not_that_serius) reported
@Ubisoft FIX THE AI IN AC VALHALLA FOR THE LOVE OF ODIN!!!
- James Kelly (@jkelly206) reported
Finally get guitar. Load up Rocksmith. "Ubisoft Servers are unavailable." Login to Ubisoft Connect "your account has been locked due to failed login attempts." Okay lets try support - "you must log in to use support." Wow @UbisoftSupport thanks for not letting me play my game.
- Rukia / ルキア (@RukiaVfx) reported
@Ubisoft @UbisoftSupport fix your ******* game😠
- Dr Centz on Stadia (@DrCentz) reported
@HarmlessFPS @Rainbow6Game @Ubisoft They can only hide the truth, not fix it.
- 偉大 (@Xezzzzzz) reported
. @Ubisoft @Rainbow6Game FIX CHEATERS AND STOP REWORKING MAPS WE DONT NEED. CHEATERS ARE KILLING YOUR GAME.
- 🧟♂️ (@WoodssR6) reported
Don’t play the **** game anymore so Idc, but @Ubisoft I’ve never seen a worse company response to such a huge problem in a big game like R6S sort your **** out or you’ll lose your players, absolute mess of a company
- Hunter (@Hunter80763473) reported
@Ubisoft Please fix the no sound glitch where you get kicked out of the game I've been banned twice now because of it and lost 100 mmr
- Latino_Burrito (@MichaelAbril06) reported
It’s rediculous how many times you get the sound glitch how how’s this not been fixed yet Alondras with the barricade glitch! @Ubisoft @Rainbow6Game @UbisoftSupport
- Steve Rodriguez (@HarmlessFPS) reported
@DrCentz @Rainbow6Game @Ubisoft There is no hiding it at this point. This is either the last season of siege or the try to fix it
- Malawi (@R6Malawi) reported
why is it when you miss spell you email/password when signing into uplay three times you get a constant error code and have to use a vpn to sign in
- TheRebelOtaku (@TheRebelOtaku1) reported
Issue #2: THE *******. AI. Come on Ubisoft you can do better than some of the **** I've seen in this game. @watchdogsgame #Xbox
- Antoine 'Deezay' 🇭🇷 (@DeezayR6s) reported
@ultimative_king it's a PL gamers meme to tell Ubisoft the game is broken
- TheRebelOtaku (@TheRebelOtaku1) reported
Another quick issue I had is that found that only being allowed the use of ONE gadget at a time was incredibly restricting to an unnecessary degree. @watchdogsgame #Xbox #Ubisoft
- 🎮 (@safwanIWNL) reported
@Lycan @Ubisoft Seed your RNGs. Make physics deterministic. Ez fix.
- j0nes (@j0nesr6) reported
@Ubisoft @Rainbow6Game Fix your ******* game ! Windows become only visible one ways and the fact a cheater in my game got banned over 72 hours ago and i still haven't received mmr back. Legit hype this season to be so good with all these changes and yet **** up once again
- ThisCatStreams (@ThisCatStreams) reported
It is ashame that Ubisoft can't develop anything outside of Games as a service.
- JimmJak (@JakJimm) reported
@Ubisoft yall ever ganna fix your launcher saying its unavailbile 90% of the time?
- sam rivera (@Djkeroppi1) reported
@Ubisoft **** u u stupid ***** making me get on twitter just to curse ur *** out for lagging me out on a 3-0 game wit 10s left and getting banned for an hour.... oh and expect more from me u stupid ***** the game is 6years old and u still slacking???????
- Rukia / ルキア (@RukiaVfx) reported
@Ubisoft @UbisoftSupport fix your ******* game. I get kicked out of the game because I lost connection during a match (4-4). I then get banned for 2 hours. My internet is perfectly fine.
- Steve Rodriguez (@HarmlessFPS) reported
@DrCentz @Rainbow6Game @Ubisoft It’s a company that runs a game. The least they could do is tell the community they are sorry about the cheaters and are trying to fix the problem.
- HXB5 (@HXB5_) reported
@notstapo @yyLJF obviously but it’s ubisoft, and they can’t do anything about MnK as it’s microsoft’s problem
- MrMookdog (@MrMookdog) reported
@NVIDIAGFN Hey guys loving the service for a long time. Quick question why does Assassins creed IV Black flag only have support for steam but not ubisoft connect ?
- Danica Roberts (@danicaroberts19) reported
@UbisoftSupport hi Ubisoft, I have been problems login to Ubisoft on my pc. Please find the way to fix
- AB (@Dmitri_Yuri) reported
So as far as I’m understanding it, in every knew assassins creed game, the modern day story is Ubisoft trying to canonically fix the storyline they royally ****** up, while the animus is the cool assassiny stuff to redirect our attention from their attempts at unf*cking the story
